Shipping Time and Rules
Shipment times for each product vary depending on availability. The estimated shipping time will be shown in the order at https://www.onevint.com. If your order includes several products, the estimated shipping time will depend on detailed package delivery. Sometimes we separate the packages, as the products may be stored in different warehouses.
Delivery and Shipping Fee
Shipping Services
Normally, orders will be accepted by the system according to the available shipping countries. We are unable to ship to PO Boxes. For orders from areas such as Alaska, Hawaii, or the central mountainous regions, will not be able to be finished.
Shipping Fee
We offer free shipping on orders of $69 or more. If your order does not qualify for free shipping, the shipping fee will be shown on the address-filing page once the order is settled.
Shipping Notice
For special shipping requests, please contact our Customer Service Support. Please confirm your address before payment. If you enter the wrong address, please contact us in a timely manner. We will contact logistics personnel to solve the problem. Orders can only be shipped to the country where the order is placed. If you ask to change the address after the order has been shipped, we cannot guarantee that your order will be updated. In addition, you are responsible for all possible risks and expenses caused by changing the address after the order has been shipped.
When you place an order, be sure to enter the correct name, address, and contact information, so that we can deliver your items successfully.
OneVint.com assumes no responsibility for delayed or rejected orders due to the following reasons:
Shipping time might be delayed for 3-7 days for transportation to remote regions.
Delay or delivery failure because of the consignee’s actions. These actions include, but are not limited to: changing the address after shipment, entering an unknown address or wrong address, entering incorrect contact information, and refusal to receive, etc.
Delay due to force majeure. “Force majeure” means an unforeseen, inevitable, or insurmountable objective situation and other objective conditions that cause delayed shipping, including, but not limited to: national or regional air or ground transportation system controls or interruptions (e.g., weather reasons), communication system interference or malfunction, government actions, postal administration policy changes, wars, earthquakes, typhoons, floods, fires, heavy rain, heavy fog, and other similar events.
Aviation contraband, mobile phones, electronic products, fragile products, and other products that are not available for air freight service due to aviation security regulations.
Shipments that are confiscated or disposed of due to a violation of transportation regulations.
Mail and packages cannot be delivered to the consignee’s address during weekends, national holidays, and festivals.
The consignee address is a school, unit, or residential community where the courier has no access.
Inspection and Sign
When you receive the package, please inspect the package upon order. If it’s damaged or deformed, do not sign the delivery or open the package. In such cases, please contact us immediately.
Once you (or someone else on your behalf) signs for the item, we will consider this your acceptance of the package, quantity, and product. To protect your rights, you are highly recommended to shoot a complete unboxing video and check the items according to the packing list. If items are missing or damaged, please contact us within 24 hours after you receive the package, so that we can resolve the problem immediately.
